Privacy Policy

1. Introduction

Veridyne ("we", "us", "our") operates as a business consulting firm based in Kuala Lumpur, Malaysia. We take seriously our responsibility to handle personal information carefully and to be straightforward about how we use it.

This policy explains what personal data we collect when you interact with our website or engage our services, how we use it and what rights you have under Malaysian law — principally the Personal Data Protection Act 2010 (PDPA). If you have questions about anything in this policy, please contact us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

2.1 Information you provide directly

• Name and contact details (email, phone) submitted via our contact form
• Messages and enquiries submitted through our website
• Information shared during consulting engagements (covered separately by a confidentiality agreement)

2.2 Information collected automatically

• Usage data via analytics cookies (page views, session duration, browser type — with your consent)
• IP address and general location for security and analytics purposes

Retention: Contact form enquiries are retained for up to 24 months for follow-up and record purposes. Analytics data is retained per the third-party provider's standard retention settings.

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to your enquiries and arranging consultations
• Delivering and administering contracted consulting services
• Sending relevant updates about our services — only where you have consented or we have a legitimate interest
• Understanding how our website is used so we can improve it (analytics, with consent)
• Complying with legal and regulatory obligations under Malaysian law

We do not sell, rent or trade your personal data to third parties. We do not use your data for automated decision-making or profiling that would have a significant effect on you.

4. Legal Basis for Processing

Under the Malaysian Personal Data Protection Act 2010, we process your data on the following grounds:

• Consent — where you submit a form or agree to cookies
• Contract performance — where processing is necessary to deliver a service you have engaged us for
• Legitimate interests — where we have a reasonable business interest that does not override your rights (e.g. maintaining records of past enquiries)
• Legal obligation — where required by Malaysian law

5. Data Protection Measures

We take reasonable steps to protect the personal data we hold:

• Website traffic is encrypted via HTTPS/TLS
• Access to contact form data is restricted to authorised staff only
• We review our data handling practices periodically
• In the event of a data breach, we will notify affected individuals and, where required, the relevant authority within a reasonable timeframe

6. Cookies

We use essential cookies to enable basic website functionality and, with your consent, analytics cookies to understand how visitors use the site. Marketing cookies are used only with your explicit consent. Full details are provided in our Cookie Policy.

7. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent where processing is based on consent
• Object to processing for direct marketing purposes
• Request restriction of processing in certain circumstances
• Lodge a complaint with the Department of Personal Data Protection (PDPD) Malaysia

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are directed at business organisations and their representatives. We do not knowingly collect data from individuals under the age of 18. If you believe a minor has submitted personal data through our site, please contact us so we can remove it.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top. Significant changes will be communicated via a notice on our website homepage. Continued use of the site after an update constitutes acceptance of the revised policy.